get https://YOUR-POD-SUBDOMAIN.symphony.com/pod/v2/users/presence
Released in 1.47.
Returns the presence of all users in a pod
All non-inactive users are returned and some inactive users may be included. Any omitted user is inactive.
Only users with the "User Provisioning" role can call this endpoint
When calling this as an OBO-enabled endpoint, use the OBO User Authenticate token for sessionToken
.
The available online status values (presence categories) for users are:
Presence category | Interface icon | External view | Comment |
---|---|---|---|
AVAILABLE | Green dot | AVAILABLE | Released in 1.46 |
AWAY | Yellow clock | AWAY | Released in 1.46 |
BUSY | Red circle | AWAY | Released in 1.46 |
ON_THE_PHONE | Red phone | AWAY | Released in 1.46 |
BE_RIGHT_BACK | Yellow clock | AWAY | Released in 1.47 |
IN_A_MEETING | Red circle | AWAY | Released in 1.47 |
OUT_OF_OFFICE | Yellow clock | OFFLINE | Released in 1.47 |
OFF_WORK | Gray dot | OFFLINE | Released in 1.47 |
DO_NOT_DISTURB | Red circle | AWAY | Released in 1.52 |
See Set Presence for a description of the Presence category and External view values for internal and external users.

Visual reference for online status values
Note: It is also possible for Symphony users to have other presence values, which should be handled in your implementation as edge cases.