Get All Presence

Released in 1.47.
Returns the presence of all users in a pod

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All non-inactive users are returned and some inactive users may be included. Any omitted user is inactive.

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Only users with the "User Provisioning" role can call this endpoint

When calling this as an OBO-enabled endpoint, use the OBO User Authenticate token for sessionToken.

The available online status values (presence categories) for users are:

Presence categoryInterface iconExternal viewComment
AVAILABLEGreen dotAVAILABLEReleased in 1.46
AWAYYellow clockAWAYReleased in 1.46
BUSYRed circleAWAYReleased in 1.46
ON_THE_PHONERed phoneAWAYReleased in 1.46
BE_RIGHT_BACK Yellow clockAWAYReleased in 1.47
IN_A_MEETINGRed circleAWAYReleased in 1.47
OUT_OF_OFFICEYellow clockOFFLINEReleased in 1.47
OFF_WORKGray dotOFFLINEReleased in 1.47
DO_NOT_DISTURBRed circleAWAYReleased in 1.52

See Set Presence for a description of the Presence category and External view values for internal and external users.

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Visual reference for online status values

Note: It is also possible for Symphony users to have other presence values, which should be handled in your implementation as edge cases.

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