Get All Presence

Released in 1.47.
Returns the presence of all users in a pod

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All non-inactive users are returned and some inactive users may be included. Any omitted user is inactive.

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Only users with the "User Provisioning" role can call this endpoint

When calling this as an OBO-enabled endpoint, use the OBO User Authenticate token for sessionToken.

The available online status values (presence categories) for users are:

Presence category

Interface icon

External view

Comment

AVAILABLE

Green dot

AVAILABLE

Released in 1.46

AWAY

Yellow clock

AWAY

Released in 1.46

BUSY

Red circle

AWAY

Released in 1.46

ON_THE_PHONE

Red phone

AWAY

Released in 1.46

BE_RIGHT_BACK

Yellow clock

AWAY

Released in 1.47

IN_A_MEETING

Red circle

AWAY

Released in 1.47

OUT_OF_OFFICE

Yellow clock

OFFLINE

Released in 1.47

OFF_WORK

Gray dot

OFFLINE

Released in 1.47

DO_NOT_DISTURB

Red circle

AWAY

Released in 1.52

See Set Presence for a description of the Presence category and External view values for internal and external users.

130130

Visual reference for online status values

Note: It is also possible for Symphony users to have other presence values, which should be handled in your implementation as edge cases.

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